Privacy Policy

Account information such as your name, email address, login provider, user ID, and guest access email when you choose to continue as a guest.

Profile information such as your display name, profile photo, country, phone number, and other details you choose to add.

Learning activity such as courses opened, video progress, bookmarks, quiz answers, mock exam attempts, scores, AI viva attempts, feedback reports, and learning history.

Device and app information such as device type, operating system, app version, push notification token, crash logs, diagnostics, and basic usage events needed to operate and improve the app.

Media and permission-based information such as profile images, microphone input for AI viva practice, and camera access where a viva feature requires it.

To create and manage your account, authenticate access, and provide guest access where available.

To deliver courses, videos, chapter quizzes, mocks, AI viva sessions, feedback, scoring, bookmarks, and progress tracking.

To check free or premium access and show content according to your subscription or entitlement.

To send important app notifications, learning reminders, announcements, and support messages where permitted.

To keep the app secure, fix issues, improve performance, and understand which learning features are useful to students.

AI Viva uses your spoken responses and viva session activity to generate follow-up questions, feedback, scoring, and reports.

Microphone access is requested only when needed for viva or voice-based features. Camera access may be requested for viva-related setup or experience checks.

Do not share sensitive personal, patient-identifiable, or confidential clinical information during AI viva practice.

We may use trusted service providers for authentication, cloud database, file storage, push notifications, app hosting, analytics, video playback, image hosting, payments, and AI processing.

These providers may include services such as Firebase or Google Cloud, Cloudinary, Expo, YouTube or other video providers, payment providers, hosting providers, and AI service providers used to deliver the app features.

These services process information only as needed to provide, secure, and improve Urologics.

We do not sell your personal information.

We may share information with service providers that help operate the app, comply with law, prevent fraud or abuse, process payments, provide support, or protect the rights and safety of Urologics and its users.

We keep account, learning, quiz, mock, and viva data for as long as your account is active or as long as needed to provide the service, meet legal requirements, resolve disputes, and maintain security.

You may request deletion of your account or personal data by contacting us. Some information may be retained where required for legal, security, payment, or audit reasons.

You can update your profile information in the app where supported.

You can disable push notifications, microphone, camera, or photo permissions from your device settings.

You can request access, correction, or deletion of your personal data by contacting us at the email below.

Urologics is designed for medical professionals and candidates preparing for postgraduate urology exams. It is not intended for children under 13 years of age.

We use reasonable technical and organisational measures to protect information. However, no internet or mobile app service can be guaranteed to be completely secure.

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.